Posts

Showing posts from March, 2018

Your call is being recorded

Image
Seems that every other call I make to any company, for any reason, whether United Airlines, Target Department Store or my little tennis club in suburban Sydney... I hear this message.

"Your call is important to us," then somewhere in the electronic greeting I hear, "your call will be recorded for training and coaching purposes." And usually I'm ok with that. After all, I want companies to improve, especially the next time I ring them. [That said, I wish they would have recorded the last phone call and then improved in their service to me today.]

Because of 'privacy' matters, they also end their pre-recordings with "If you don't wish to have your conversation recorded, just let us know when we answer." Now that I'm thinking about it, over the years, there would be so many conversations with companies, in fact, with so many people, that I wish were not recorded, or which could be accessed and amended.

I remember the controversy surround…

In like a lion

Image
When an American child learns about climate and weather, about seasons and especially springtime, the sing-song assistant for this month is, "March comes in like a lion, and goes out like a lamb."

Of course, the reference is to the end of winter (the lion) and the gentleness of spring (lamb). If only. I remember the first official day of Spring in 2010, in Kansas I was traveling and was scheduled to play golf at a course near Arkansas City. This was the photo I took that day.

Needless to say (and yet I say it), my friends Josh and Dan and I didn't play that day. The roads were so treacherous, we didn't even meet up as we should have.  I guess the lion still roared for 21 extra days in 2010.

Comparing lion and lamb is a biblical theme as well. Isaiah the prophet uses them in the same sentence twice, but not like you might have heard. There is no text about a lion lying down with the lamb. Here's what many are quoting

"And the wolf will dwell with the lamb, and…